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GATE Customer Notification

Please be informed that in the last 30 days, some batches of PULSAR S NOZZLES were manufactured with diameters slightly below tolerance. A nozzle with such a dimateter may cause air leakage and midcap syndrome.

How to check if your nozzle is defective:

  1. Lift the nozzle. If after lifting the nozzle, there is air leakage – the nozzle’s diameter is below tolerance.

  2. Measure the nozzle diameter with calipers – it should be at least 6.89/6.90 mm. If the diameter is smaller than 6.89/6.90 mm – the nozzle’s diameter is below tolerance.

If despite the slightly smaller diameter you have not observed air leakage or midcap syndrome, there’s no need to replace the nozzle.

If you notice air leakage or midcap syndrome, please contact us via GATE Help Center and we will send you a new nozzle with the correct diameter free of charge.

If your PULSAR S nozzle is of the correct diameter, please disregard this message.

Please accept our apologies for any inconvenience.

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